For orders within Finland FNG Shop will charge EUR 8.00 per shipment.
For orders within Sweden, Norway, Denmark and Iceland FNG Shop will charge EUR 12.00 per shipment
For all other international orders FNG Shop will charge EUR 25.00 per shipment.
Orders of over EUR 200.00 will be delivered without added postage costs. Orders that contain only gift vouchers will be delivered without added postage costs.
If products are in stock, the orders are sent within 2–5 workdays.
If the customer expressly wishes to have a product or item delivered by a set date this must be mentioned separately e.g. when ordering. With regard to deliveries, FNG Shop seeks to accommodate its clients' and customers' wishes as far as reasonably possible.
If the supplier of the product has not been able to supply FNG Shop with the product ordered by the customer FNG Shop is not commited to keep the above mentioned delivery schedule.
Customers are entitled to return unused items within fourteen (14) days of receiving them, not including the day of delivery. The returned product and its packaging shall be in substantially the same condition as when received.
Customers are requested to notify FNG Shop of the return of items by email to firstname.lastname@example.org BEFORE returning said items. Items can be returned at no cost by filling the product return form of the Finnish postal service. Returned items are to be posted to the address:
Finnish National Gallery